Ask how the affected area will be determined
The contractor should be able to explain how it will evaluate moisture beyond the visible puddle or stain.
Ask what happens after water extraction
Standing-water removal is only one step. Ask how wet materials and hidden areas will be addressed.
Ask how contamination changes the plan
Sewage or outdoor water should not be treated exactly like a clean supply-line leak.
Ask what is included in the scope
Clarify whether the proposed work covers mitigation only, repairs as well, or separate phases.
Verify credentials that matter to your project
Where licensing, insurance, permits or specialty credentials apply, verify them directly rather than relying on assumptions or generic claims.
Talk through the situation by phone
Describe the source of the water, the affected area and whether the water is still entering the property.