Repairing the leak does not dry the structure
Stopping the leak prevents additional water from entering, but absorbed moisture can remain in drywall, cabinetry, floors and framing.
Slow leaks can create a wider hidden area
Water can follow framing, pipes and seams before appearing at the surface. Staining or swollen materials may be some distance from the source.
Look for material changes
Soft drywall, peeling finishes, swelling, warping, discoloration and persistent damp odors can indicate that moisture affected more than the visible surface.
Restoration begins after source control
Once the plumbing issue is resolved, restoration can focus on water removal, drying and decisions about materials that were damaged by the leak.
Talk through the situation by phone
Describe the source of the water, the affected area and whether the water is still entering the property.